How do these power levels look - there's a number of new homes added to my community lately
I get some pauses on youtubeTV frequently - and some other pauses on wired (not wireless) connections.
cut/paste from my cable modem. Netgear CM1000.
Frequency start Value |
This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect. |
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|
<tabindex=-1>Startup Procedure</tabindex=-1> |
Procedure |
Status |
Comment |
Acquire Downstream Channel |
489000000 Hz |
Locked |
Connectivity State |
OK |
Operational |
Boot State |
OK |
Operational |
Security |
Enable |
BPI+ |
IP Provisioning Mode |
Honor MDD |
IPv6 only |
|
|
<tabindex=-1>Downstream Bonded Channels</tabindex=-1> |
Channel |
Lock Status |
Modulation |
Channel ID |
Frequency |
Power |
SNR / MER |
Unerrored Codewords |
Correctable Codewords |
Uncorrectable Codewords |
1 |
Locked |
QAM256 |
17 |
489000000 Hz |
-4.9 dBmV |
40.7 dB |
3257712082 |
69 |
0 |
2 |
Locked |
QAM256 |
1 |
393000000 Hz |
-4.2 dBmV |
40.3 dB |
3256556689 |
1836 |
323 |
3 |
Locked |
QAM256 |
2 |
399000000 Hz |
-4.3 dBmV |
40.8 dB |
3256559437 |
654 |
76 |
4 |
Locked |
QAM256 |
3 |
405000000 Hz |
-4.1 dBmV |
41.4 dB |
3256565279 |
56 |
0 |
5 |
Locked |
QAM256 |
4 |
411000000 Hz |
-4.1 dBmV |
41.4 dB |
3256568881 |
7 |
0 |
6 |
Locked |
QAM256 |
5 |
417000000 Hz |
-4.2 dBmV |
41.3 dB |
3256570152 |
9 |
0 |
7 |
Locked |
QAM256 |
6 |
423000000 Hz |
-4.4 dBmV |
41.3 dB |
3140182965 |
146215 |
293688 |
8 |
Locked |
QAM256 |
7 |
429000000 Hz |
-4.3 dBmV |
41.2 dB |
3109133767 |
50106 |
97316 |
9 |
Locked |
QAM256 |
8 |
435000000 Hz |
-4.5 dBmV |
41.1 dB |
3220820110 |
76842 |
86353 |
10 |
Locked |
QAM256 |
9 |
441000000 Hz |
-4.6 dBmV |
41.0 dB |
3220784332 |
16161 |
32109 |
11 |
Locked |
QAM256 |
10 |
447000000 Hz |
-4.6 dBmV |
41.1 dB |
3217634759 |
3523 |
10162 |
12 |
Locked |
QAM256 |
11 |
453000000 Hz |
-4.4 dBmV |
41.2 dB |
3256685360 |
21 |
0 |
13 |
Locked |
QAM256 |
12 |
459000000 Hz |
-4.6 dBmV |
41.0 dB |
3256689054 |
7 |
0 |
14 |
Locked |
QAM256 |
13 |
465000000 Hz |
-4.5 dBmV |
41.0 dB |
3221185927 |
104 |
0 |
15 |
Locked |
QAM256 |
14 |
471000000 Hz |
-4.7 dBmV |
40.9 dB |
3221173962 |
316 |
170 |
16 |
Locked |
QAM256 |
15 |
477000000 Hz |
-4.8 dBmV |
40.8 dB |
3256699159 |
67 |
0 |
17 |
Locked |
QAM256 |
16 |
483000000 Hz |
-4.9 dBmV |
40.8 dB |
3256822437 |
76 |
5 |
18 |
Locked |
QAM256 |
18 |
495000000 Hz |
-5.0 dBmV |
40.5 dB |
3256825685 |
28 |
0 |
19 |
Locked |
QAM256 |
19 |
507000000 Hz |
-5.2 dBmV |
40.7 dB |
3221305320 |
11 |
0 |
20 |
Locked |
QAM256 |
20 |
513000000 Hz |
-5.2 dBmV |
40.6 dB |
3256834933 |
8 |
0 |
21 |
Locked |
QAM256 |
21 |
519000000 Hz |
-5.3 dBmV |
40.4 dB |
3256836623 |
3 |
0 |
22 |
Locked |
QAM256 |
22 |
525000000 Hz |
-5.4 dBmV |
40.5 dB |
3256840344 |
2 |
0 |
23 |
Locked |
QAM256 |
23 |
531000000 Hz |
-5.6 dBmV |
40.4 dB |
3256842620 |
1 |
0 |
24 |
Locked |
QAM256 |
24 |
537000000 Hz |
-5.8 dBmV |
40.2 dB |
3256849209 |
7 |
0 |
25 |
Locked |
QAM256 |
25 |
543000000 Hz |
-5.8 dBmV |
40.3 dB |
3256850547 |
1 |
0 |
26 |
Locked |
QAM256 |
26 |
549000000 Hz |
-5.9 dBmV |
40.1 dB |
3256853127 |
1 |
0 |
27 |
Locked |
QAM256 |
27 |
555000000 Hz |
-6.1 dBmV |
40.2 dB |
3256861211 |
1 |
0 |
28 |
Locked |
QAM256 |
28 |
561000000 Hz |
-5.9 dBmV |
39.9 dB |
3256865745 |
1 |
0 |
29 |
Locked |
QAM256 |
29 |
567000000 Hz |
-6.2 dBmV |
40.0 dB |
3256867098 |
7 |
0 |
30 |
Locked |
QAM256 |
30 |
573000000 Hz |
-6.2 dBmV |
39.9 dB |
3256869143 |
1 |
0 |
31 |
Locked |
QAM256 |
31 |
579000000 Hz |
-6.3 dBmV |
39.8 dB |
3256866707 |
2 |
0 |
32 |
Not Locked |
Unknown |
0 |
0 Hz |
0.0 dBmV |
0.0 dB |
0 |
0 |
0 |
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<tabindex=-1>Upstream Bonded Channels</tabindex=-1> |
Channel |
Lock Status |
Modulation |
Channel ID |
Frequency |
Power |
1 |
Locked |
ATDMA |
6 |
16400000 Hz |
48.3 dBmV |
2 |
Locked |
ATDMA |
7 |
22800000 Hz |
48.5 dBmV |
3 |
Locked |
ATDMA |
8 |
29200000 Hz |
49.0 dBmV |
4 |
Locked |
ATDMA |
11 |
35600000 Hz |
49.8 dBmV |
5 |
Locked |
ATDMA |
12 |
40400000 Hz |
50.0 dBmV |
6 |
Not Locked |
Unknown |
0 |
0 Hz |
0.0 dBmV |
7 |
Not Locked |
Unknown |
0 |
0 Hz |
0.0 dBmV |
8 |
Not Locked |
Unknown |
0 |
0 Hz |
0.0 dBmV |
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<tabindex=-1>Downstream OFDM Channels</tabindex=-1> |
Channel |
Lock Status |
Modulation / Profile ID |
Channel ID |
Frequency |
Power |
SNR / MER |
Active Subcarrier Number Range |
Unerrored Codewords |
Correctable Codewords |
Uncorrectable Codewords |
1 |
Locked |
0, 1, 2, 3 |
37 |
690000000 Hz |
-6.8 dBmV |
36.0 dB |
1108 ~ 2987 |
7450186461 |
7192373416 |
65929 |
2 |
Not Locked |
0 |
0 |
0 Hz |
-3.8 dBmV |
0.0 dB |
0 ~ 4095 |
0 |
0 |
0 |
|
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<tabindex=-1>Upstream OFDMA Channels</tabindex=-1> |
Channel |
Lock Status |
Modulation / Profile ID |
Channel ID |
Frequency |
Power |
1 |
Not Locked |
Unknown |
0 |
0 Hz |
0 dBmV |
2 |
Not Locked |
Unknown |
0 |
0 Hz |
0 dBmV |
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Current System Time: Mon Jul 18 15:31:55 2022 |
System Up Time: 177:27:43 |
Accepted Solution
EG
Expert
•
110.1K Messages
3 years ago
The upstream power is on the high side and it may be intermittently fluctuating even higher to out of spec levels. And the downstream power is on the low / weak side. That can cause random disconnects, spontaneous re-booting of the modem, speed, packet loss, latency problems, and the un-bonding of channels.
In an effort to try to obtain better connectivity / more wiggle room, check to see if there are there any excess/unneeded coax cable splitters in the line leading to the modem that can be eliminated/re-configured. Any splitters that remain should be high quality and cable rated for 5-1000 MHz, bi-directional, and no gold colored garbage from Radio Shack, Home Depot, Target, etc. Splitters should be swapped with known to be good / new ones to test.
Also check the coax cable for any damage such as cuts, nicks, kinks, sharp bends, etc.
If there aren't any unneeded splitters that can be eliminated and if your coax wiring setup can't be reconfigured so that there is a single two-way splitter connected directly off of the drop from the street / pole with one port feeding the modem and the other port feeding the rest of the house/equipment with additional splits as needed and you've checked all the wiring and fittings for integrity and tightness and refresh them by taking them apart then check for and clean off any corrosion / oxidation on the center wire and put them back together again, then perhaps it's best to book a tech visit to investigate and correct.
Good luck with it !
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EG
Expert
•
110.1K Messages
3 years ago
45 dB on the upstream power is the sweet spot ! The bottom line is to live with it for a while now and see if the problem remains. Good luck !
0
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