Visitor

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1 Message

11/03/2026 8:06 PM

How do I whitelist a URL?

Xfinity is blocking a URL i use for work. Where do i go to whitelist it?

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Expert

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122.8K Messages

2 days ago

Try contacting this team about it. They handle blocking issues;

Comcast Customer Security Assurance. You can contact them online using the link below;


https://spa.xfinity.com/?linkId=130556429  which will take you to the general overview page. From there, you will then navigate over to the "Report a blocked website" button. You will then find the section and tool you need.


Or call them at 1-888-565-4329 or 1-800-934-6489 and ask for a transfer to them directly. 


Business Hours: 6:00am - 2:00am EST, 7 days a week

Good luck !

(edited)

Official Employee

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26 Messages

3 hours ago

Thanks for the tip, @EG!

Hello, @user_axwx1u. We appreciate you reaching out over the Xfinity Community Forums to find out about the blocked URL and how to undo it. One of our awesome community experts offered some great advice that may help.

Have you had a chance to follow their recommendation? 

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