2 Messages
How do I solve unstable internet? The Xfinity app won't run a diagnostic if it can't load.
My internet connection has been dropping several times a day for the last few days, for both hardwired ethernet and wifi devices. When the internet is not working, the xfinity app won't load, which means I can't run a diagnostic. The only time the diagnostic can run is when the internet service is restored. As a result, all of the tests come back with no problems.
How do I run a diagnostic when the internet is not working?
I've also bought and installed a Storm Ready, which says it is set up and ready. But when the primary cable goes out, Storm Ready never provides service.
IDontCareWhatYouCallMeJustFixIt
2 Messages
21 days ago
I also have screenshots that the xfinity app told me its time to upgrade my gateway. But when I press the button to do so, it get an error.
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