Visitor
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2 Messages
How do I set an XB7 router to 2.4 Ghz?
I have a new SimpliSafe system that won't work with the 5 GHz signal that my XB7 router provides. I have tried to tell the XB7 to use 2.4 gHz, but I can't find a way. The internet says to use Advanced Settings, but also says that XB7 does not allow access to Advanced Settings. My app does not show advanced settings, and the 10.0.0.1 link seems dead.
Various posts have linked to an xfinity article on the subject. But when I click on the link, all I get is a generic menu, not the intended article.
EG
Expert
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121.9K Messages
7 hours ago
They recently updated the gateway's firmware. You may now have to turn on the admin tool access first in the Xfinity App;
https://www.xfinity.com/support/articles/admin-tool-access
Open the Xfinity App. (You'll need a working connection for this step).
Go to the WiFi tab.
Select View WiFi equipment and open Advanced Settings.
Select Admin Tool online access.
Slide the toggle button to Allow Admin Tool access (ON).
Select Save.
Then visit http://10.0.0.1 while connected to your WiFi at home.
Username: admin
Password: Check the sticker on the bottom of your Xfinity WiFi Gateway.
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
https://www.xfinity.com/support/articles/xfi-advanced-settings
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