Visitor

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1 Message

Saturday, July 18th, 2026 12:23 AM

How do i get an actual person!?!?

My internet has crashed 3 days in a row and i cant get a hold of anyone!

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Expert

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119.3K Messages

15 hours ago

First. When these outages occur, are they being officially indicated with any info about them here ?;


https://www.xfinity.com/support/status 


https://www.xfinity.com/support/articles/check-service-outage 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps

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