How do I change xfinity gateway’s settings in 10.0.0.1 from automatic to manual
I have an XB7 gateway. When I first got it I could log into 10.0.0.1 and experiment with Wi-Fi settings such as channel but now all Wi-Fi settings are grayed out.This includes the following menu pages:
- Gateway > Connection > Wi-Fi > Edit 2.4 GHz
- Gateway > Connection > Wi-Fi > Edit 5 GHz
Checking the menus it seems the only thing I can change are DHCP and IP address settings on the Connected Devices > Devices menu page.
Before I posted this I searched this forum and see a lot of people have been asking the same question for at least two years now. I found it disconcerting that many received no responses at all. I even asked the same question a few months ago and got no satisfactory response. Is there some kind of conspiracy going on with Comcast? Why doesn't anyone with this problem get a straightforward answer to such a basic problem? Has something changed with Comcast hardware? I have had Comcast Internet for 20 years now. This is the first time I have been locked out of the router settings.
When I first set up the gateway I set these things up by logging into 10.0.0.1 but now I can't even change those there. Don't bother suggesting visiting xfinity.com/myxfi because I already know that I can change the SSID name and Wi-FI password there but the problem is that is all I can change there.