2 Messages
How do I assign pod connected devices reserved IP; admin portal cannot see them
Hello, I logged into the 10.0.0.1 web portal for the gateway, in the connected devices section, I can only see these directly connect to the gateway, not ones that connect to the pod. Is there a way I can see these pod connected devices and assign reserved internal IP for those?
I tried: 1. Xfinity app can see all the devices, but only allows changing the device name/description, not their internal IP(10.0.0.x). 2. tried log onto the pod IP like https://10.0.0.204, which is my pod ip, but there does not seem a web portal. 3. I also tried Xfinity app support chat, but they do not know.

XfinityRichard
Official Employee
•
2.6K Messages
1 year ago
Hi there, @user_4bl0rv thank you so much for taking the time out to reach out to us. Since it has been a few days since we last spoke, have you been able to get your concerns resolved?-Richard
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