Visitor
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1 Message
How can I tell if I’m 2.4Ghz or 5Ghz
I replaced my Xfinity modem/ router one year ago ( Xfinity equipment ). I have a lightbulb that can be controlled with an app, and it needs to pair with 2.4Ghz. Since I replaced the modem/ routerI no longer see the option to choose 2.4Ghz. How can I see this ?
EG
Expert
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106K Messages
3 years ago
The two WiFi bands have recently been combined into one with the Comcast gateway devices. If you are not using any Xfi Pods, you can separate the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
Associate the lightbulb with the 2.4 band's SSID (broadcast name) and password.
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XfinityArmand
Official Employee
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1.8K Messages
3 years ago
HI there @user_a365d5! Thanks so much for taking the time to reach out to Xfinity here on our Community Forum! We are so glad to hear from you and ready to assist in any way that we can to get you squared away. To echo our great expert, Wi-Fi bands have been combined into one with with out Xfinity issued wireless gateway. Was the link provided of any help to you?
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