3 Messages
How can I connect to a 2.4ghz
First, I’m not technical by any means! I have an XB6 modem and I’m trying to connect my Eufy cameras but I’m getting an error saying I need to make sure I’m connecting to 2.4ghz. From some of the articles I’ve read, apparently there is a way to split into a 5.0 and a 2.4. I have zero clue how to do that. I know it’s stated by Xfinity, the XB6 is “supposed to” pick up a device that is broadcasting at 2.4ghz, but clearly it is not. What are my options? I do have pods as well.
EG
Expert
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107.5K Messages
7 months ago
If you are using pods, the bands can't be split. It's a requirement for them to be able to function.
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EG
Expert
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107.5K Messages
7 months ago
If you stop using the Pods, you can try separating the combined 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
Associate the cameras with the new 2.4 SSID (broadcast name) and password.
I'm not sure if this even works anymore. YMMV. Good luck !
(edited)
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user_fnd0ry
3 Messages
7 months ago
Thanks, I’ll give it a shot.
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EG
Expert
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107.5K Messages
22 days ago
@user_qkaxqd
Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 6-month-old dead thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.
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