1 Message
How am I suppsed to setup/activate my Now Inernet Router with out a cell phone or "App"?
Bow am I supposed to setup/activate my Now Inernet Router with out a cell phone or "App"?
1 Message
Bow am I supposed to setup/activate my Now Inernet Router with out a cell phone or "App"?
EG
Expert
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107.1K Messages
23 days ago
Connect it to the coax line / outlet and power it up. Let it fully sync up with the system. Check that the front or the top panel indicator light(s) is / are steadily lit.
Then connect a computer to it and open up a browser. You *may* see their *Walled Garden* modem self registration page. If so, follow the screen prompts. Have your mobile telephone number, your Xfinity username and password, or the account number and telephone number associated with your Comcast account handy.
If not, try calling 1-855-652-3446. That is their self-install device activation line.
If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem activated / provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call.
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XfinityShawn
Official Employee
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1K Messages
21 days ago
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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EG
Expert
•
107.1K Messages
20 days ago
@user_20c0rt
So did any of those alternate activation methods work for you ?
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