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1 Message
Tuesday, November 11th, 2025 8:57 PM
I paid $10 to have a month of the hotspot internet in my home but I have no signal and no bars
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Expert
114.4K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
2.2K Messages
1 hour ago
Good afternoon @user_ckm21s, and thank you for reaching out on our Community Forums. To confirm, are you using a NOW WiFi Pass? May I also ask what troubleshooting steps you have tried thus far?
EG
Expert
•
114.4K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlyssaA
Official Employee
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2.2K Messages
1 hour ago
Good afternoon @user_ckm21s, and thank you for reaching out on our Community Forums. To confirm, are you using a NOW WiFi Pass? May I also ask what troubleshooting steps you have tried thus far?
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