Horrible

Hello, I have had the worst experience with you all. I was charged twice within a week. I reached out to receive a refund and was initially told I would receive within 3-5 business days. That time has now passed and I reached out again today and was told they wouldn’t refund me and that I have to accept that the money will be just credited to my account for the bill due May 24. I had a supervisor hang up on me. I even called corporate and they were unwilling to resolve anything.