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Saturday, April 11th, 2026 5:29 AM

Horrible Services!

I have been a customer with XfINITY years and is in the process of moving to a new house. I had scheduled a appointment to have a technician come to my new house and install the wiring, and a move in Date. 

The technician that arrive was unable run the wire from my house to the electrical box across the street. The technician had to call someone else to come.  Once that was completed I was informed the technician would return as he had left his tools on my lawn and is out on lunch. No one returned, I called customer support to leave my internet service on at my current address as the technician never showed up to my new house.

Customer support said okay, and will get someone out. 4 days goes by and no response. I then call customer support to inquire when the technician would come back, and whats the hold up. Customer support put me through a telephone hot potato with several representative. After what appears to be 100 representative  and repeating the same information over and over, my original schedule appointment will now be 5 days later, which is now a total of 10 days later from the day I had originally scheduled.

If you or anyone is looking for quality internet services, Go somewhere else, XfINITY is not the place.

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