Visitor
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2 Messages
Horrible Latency when connecting to Fortnite PC
I play fornite on PC. I have a brand new router and modem. My internet is 1.2GB connection and I am wired connection.
My cousin and I both did a traceroute test. My game is having packet loss like crazy were his is not and we both have comcast service. I have confirmed it is not a network issue on my end when it comes to my computer and router etc. Both of us work in IT and believe it is a bad hop in the connection to Epic game servers.
What should I do as the traceroute there are hops that won't ping as it's disabled so XFINITY has to troubleshoot it and I can't get a reliable technician or anwser from the ccompany.
CCChe
Official Employee
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6.9K Messages
3 years ago
Hello @Jerbear05. Thank you for posting to the Xfinity Community Forum to share your experience. My son loves this game and goes crazy when problems arise, so I understand how much of an inconvenience this could be for you. I wanted to ask if you are having issues (drops in connection, or speed issues) with other games besides Fortnite?
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Mi2kep
Visitor
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1 Message
3 years ago
Very interested to hear more on this as I suspect I'm experiencing the same issue. I have not tested other games, but have had no other latency / packet loss issues with other online services.
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