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Tuesday, March 24th, 2026 10:35 AM

Horrible Internet Service

I have been a customer for over 20 years. In the past month, my service has been interrupted approximately 5 times and I am getting mighty ticked off. I have noticed during the time I have been a customer that the internet service is interrupted approximately decline, especially over the past month or so. There is no reason for the interruptions. I have a heart monitor that relies on the internet to send updates to my physicians. Xfinity, either buy better equipment or hire better experienced technicians to maintain your network. Last week, 2 of the 2 times our service has gone out, it was out for 5 hours. As of right now, I would never refer anyone to this company because you cannot depend on their product. If their was no monopoly, I sure as heck would be seeking another broadband provider.

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