Visitor
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1 Message
Home wifi
My WiFi has not been working since yesterday, I have a question wether the service has been postponed or what is going on
Visitor
•
1 Message
My WiFi has not been working since yesterday, I have a question wether the service has been postponed or what is going on
EG
Expert
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119K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityTommy
Official Employee
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2.9K Messages
3 hours ago
Howdy user_pvhgkr. We have been dealing with an ongoing issue in the New Jersey area, but overall the Xfinity app should provide a pretty clear picture of the timeline, if you are in the New Jersey area, our field team is still hard at work to get this sorted out asap.
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