Visitor

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1 Message

Friday, July 3rd, 2026 3:04 PM

Home wifi

My WiFi has not been working since yesterday, I have a question wether the service has been postponed or what is going on

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Expert

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119K Messages

2 days ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

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2.9K Messages

3 hours ago

Howdy user_pvhgkr. We have been dealing with an ongoing issue in the New Jersey area, but overall the Xfinity app should provide a pretty clear picture of the timeline, if you are in the New Jersey area, our field team is still hard at work to get this sorted out asap. 

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