U

Visitor

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1 Message

Tue, Sep 28, 2021 1:37 PM

home network issues

I can't connect to my home network I can't even see it when I search for networks. Everything was perfectly fine last night and this morning i noticed i wasn't connected anymore. Ive restarted my modem multiple times and still the same thing. I can connect via xfinity hotspots but not my own personal network.

EG

Expert

 • 

89.9K Messages

1 m ago

You may want to try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear or use the WPS button if it doesn't have a reset hole for 30 seconds to regain that function. The user name and the password will now become the defaults of admin and password. And you will lose any customized settings, and they will need to be re-configured from scratch.

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