Slow_snail's profile

New Poster

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1 Message

Mon, Dec 28, 2020 7:00 PM

Home network is slow, with 5mpbs uploads.. .

Xfinity says this is the fastest it'll go.    They can't be serious? 

 

I'm working from home during COVID, and need faster uploads.   

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

6 m ago

You didn’t post what you’re paying for or expectations
ComcastRob

Official Employee

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273 Messages

6 m ago

@Slow_snail

Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

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