home network > internet connection

For the last 24 hours I am unable to connect from my home network to the internet.

This is from my laptop wirelessly direct to your router.

The wireless connection connects (and checks out using your checker) but there is no ongoing connection to the internet.

I am using the same laptop Right Now to send this message through the routers "xfinitywifi" connection.

I can also seamslessly connect through my cellphone's hotspot.

This is not the first time this has happened - but never for this long.

To me this appears to be a routing issue at one of your servers. 

Again my laptop connects correctly through the routers "xfinitywifi" connection but not through my home network.

What should be my next step?