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Visitor
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1 Message
Saturday, May 3rd, 2025 2:50 AM
my internet isn't working.
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Expert
110.7K Messages
29 days ago
First. Check their site here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Official Employee
198 Messages
28 days ago
Hello @user_uyf4cd. Thank you for reaching out on our Community Forum. I know how important it is to make sure your services are working. Was there an interruption reported in your area?
27 days ago
Were you able to find any outage info on that site or in the app ?
EG
Expert
•
110.7K Messages
29 days ago
First. Check their site here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityAbby
Official Employee
•
198 Messages
28 days ago
Hello @user_uyf4cd. Thank you for reaching out on our Community Forum. I know how important it is to make sure your services are working. Was there an interruption reported in your area?
0
0
EG
Expert
•
110.7K Messages
27 days ago
Were you able to find any outage info on that site or in the app ?
0
0