Dhruva's profile

Regular Visitor


6 Messages

Fri, Sep 4, 2020 12:00 PM

Home internet speeds

Hi Comcast support,
Internet speeds are extremely slow. I can’t connect to work meetings or vpn without meetings and calls getting dropped or disconnected. It’ has become extremely hard as this happens every time. I am on 75 mbps internet speed plan and I hardly get 10-15 mbps speed and it drops 2-3 mbps. I am a can’t keep count of how many time I had to get on the phone and reset modem and speak to customer care representatives.
I am paying 50$ for 75mbps plan and on most days I get 5-15 BMS speed and through the day it’s interruptions and speeds are less than 5 mbps..

Can someone help here and this is going on for months and have called the customer care for god knows how many times...





86.6K Messages

8 m ago

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here