Hello @user_uo6ma4, thank you for taking the time to leave a post. Sorry to hear that your internet service has been out for multiple hours. I can certainly understand how frustrating and disruptive that must be, especially if you're relying on your connection for work, school, or other important activities. @EG provided some great links to check for service interruptions. Have your services been restored yet, or are you still without a connection? Thank you, @EG
EG
Expert
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121K Messages
2 days ago
Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityMarshante
Official Employee
•
1.4K Messages
1 hour ago
Hello @user_uo6ma4, thank you for taking the time to leave a post. Sorry to hear that your internet service has been out for multiple hours. I can certainly understand how frustrating and disruptive that must be, especially if you're relying on your connection for work, school, or other important activities. @EG provided some great links to check for service interruptions. Have your services been restored yet, or are you still without a connection? Thank you, @EG
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