Home internet says no internet connection—happens daily?

My internet connection seems to drop everyday and all the technical support tips do not fix the issue. I’ve even gone to Corporate support and was ignored after reporting the issue to a representative who gave me their number after 2-3 times. I contacted the Federal Communications Commission and had the same result with it leading absolutely nowhere. They send yet another technician out, and after telling them I’ve had a technician from Xfinity replace everything in my home and outside to the mainline with the prior approval of another technician that it was installed and working correctly that the issue is still ongoing.

Everyday the internet goes down yet the Modem’s status light stays white. This happens for every type of connection both wired and wireless. To try and troubleshoot I switch to mobile data and attempt to remotely restart my router and it tells me I have to do it manually. When doing so, sometimes it may temporarily resolve the issue and I may not have issues for the rest of the day however some days it does not resolve the issue until after unplugging it several times. This is the second new modem from Xfinity to do this. 

In some cases I’ve been able to get an Xfinity connection test to start just before it goes down completely and I get speeds below my plan. Other times I get “Something went wrong. Try again later.”  Yet when I tap “View Outage Details” it proclaims there are no issues as no outage has been detected. So I’ve asked numerous people in Xfinity including a dedicated tech team from Xfinity where my WiFi is then and why it drops seemingly every 24 hours without fail? I’ve yet to find out what the issue is. I shouldn’t need to unplug my modem every 24 hours. Clearly something is wrong and not even corporate cares enough to fix my issue. These issues happen on clear sunny days without wind, are extremely frequent during raining season and during windy conditions. I should also mention I live in Southern West Virginia in an area where your system can’t detect an outage since I am at the end of one of your service lines and am the only Xfinity customer in my area. 

If having everything replaced and inspected isn’t enough to finally stop these near daily issues then what do I need to do to get my issue resolved and taken seriously? Do I need to write to the same senator who made Appalachian Power trim tree limbs from our power lines due to frequent power outages, or will someone who actually cares about my customer loyalty and situation actually solve this?