bbaramy's profile

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4 Messages

Thu, Jul 22, 2021 10:58 AM

home device need 2.4ghz but i have xFi pods

My home security camera needs 2.4ghz but it says that if i have xFi pods, i can't change it to 2.4ghz. Is there no way to solve this? all other home device are not usable as long as i have xFi pods?? 

Responses

Official Employee

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327 Messages

3 h ago

Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Just to clarify, is it just the camera you aren't able to connect or other home devices as well? Can you tell me what the makes/models of the devices are that you aren't able to connect at this time?

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