2 Messages
High Jitter - Making games unplayable
Hello, I've been experiencing high jitter issues in games where my latency keeps fluctuating constantly and showing mismatched packets. I've had a brand new line put in and 3 different techs came and could not solve my problem. I've done everything I possibly could on my end and tried every piece of different hardware. When I mention bufferbloat or jitter the techs have no idea what I'm talking about. I'm hoping someone here can help me because games are impossible to play even though I'm hardwired in. The testing also sometimes shows the upload being the jitter issue and other times it shows the download jitter, there doesn't seem to be consistency. I've tried probably 5 different modems including the xfinity gateway and they all have these jitter issues but some show different values.
user_zuvl5w
2 Messages
3 months ago
Even worse right now.
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EG
Expert
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111.3K Messages
3 months ago
@user_zuvl5w
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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EG
Expert
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111.3K Messages
3 months ago
@user_zcjfys @XfinityEricB
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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EG
Expert
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111.3K Messages
2 months ago
@user_zcjfys
Thank you !
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user_mhxaa3
Visitor
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4 Messages
2 months ago
I have been experiencing this issue for about 2 weeks now, its unbearable . Had the tech come out today, replaced my modem, said all is good and left, booted up cs2 watch my jitter graph go crazy like before.
https://www.waveform.com/tools/bufferbloat?test-id=ed658df4-cb42-4863-bada-62d4c9c94b27
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EvoCyberNation
Frequent Visitor
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8 Messages
10 days ago
Jitters are a common issue at my house as well. The connection is lovely, and I'm ok with the jitters because I play MMOs, not FPSers, but they are there. Xfinity is shoving a bunch of information through cable lines, which are surrounded by a mesh wrapping, a thick tube, and copper in the center. Because of that type of design, it creates some connection inconsistencies. Fiber optics would help resolve most, if not all, of the issues because it's a direct path with little to no resistance. What Xfinity is going to be stuck doing, before it's over with, is switch their whole system to fiber optics. That's going to be a long and costly process. Would I like to have fiber optics for the best stable connection? Yes! Is it necessary in my situation? No.
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