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11/03/2026 3:21 PM

High Correctable and uncorrectable codewords

Hello there everyone. I am here to discuss that has been discussed before but i am unable to find any solution to it.
As the title say i have High number of correctable and non correctable codewords. I just restarted my modem a day before yesterday, after the restart the correctable codewords were in thousands and uncorrectable were 0. 
But after 2 days these are the numbers.

CM Error Codewords
Channel ID
28
24
25
26
27
193
194
Unerrored Codewords
10997606
2332057915
2332057004
2332051316
2332053406
3233543595
10997606
Correctable Codewords
2285837
447
501
514
520
1821425922
2285837
Uncorrectable Codewords
8711769
2022
2152
2094
2136
10140
8711769

Also the power levels.

Upstream
Channel Bonding Value
Channel ID
1
2
3
4
50
51
52
Lock Status
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Frequency
16 MHz
22 MHz
29 MHz
35 MHz
105 MHz
200 MHz
297 MHz
Symbol Rate
5120
5120
5120
5120
0
0
0
Power Level
44.5 dBmV
44.5 dBmV
44.5 dBmV
44.5 dBmV
25.7 dBmV
26.5 dBmV
27.0 dBmV
Modulation
QAM
QAM
QAM
QAM
OFDMA
OFDMA
OFDMA
Channel Type
ATDMA
ATDMA
ATDMA
ATDMA
TDMA
TDMA
TDMA

Downstream
Channel Bonding Value
Channel ID
28
24
25
26
27
193
194
Lock Status
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Frequency
819 MHz
789 MHz
801 MHz
807 MHz
813 MHz
900000000
1050000000
SNR
42.2 dB
42.2 dB
42.2 dB
42.3 dB
42.3 dB
42.3 dB
0.0 dB
Power Level
3.8 dBmV
2.4 dBmV
2.6 dBmV
3.2 dBmV
3.4 dBmV
5.0 dBmV
-1.5 dBmV
Modulation
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
OFDM
OFDM

* I have no clue if 0 Power level on channel 194 is normal or not.

I have had techs come to visit and miraculously every time they visit on there devices it shows "EVERYTHING IS FINE and at where it should be" 
But then WHY I CANT stop having bad experiences while gaming, my wife works from home, she complains about bad connection during her meetings, video calls and even audio calls. 

My setup is Wire from node to a 4 way splitter and other end connects directly to my modem. 
I have tried connecting wire coming from node directly behind the modem but it was giving me very bad power levels so i went back to splitter. 

Could someone PLEASE help me out and figure my problem out for good? 
TBH i do not have any trust left in tech visits. 

Either the ones coming to my place have no further knowledge than what they've been trained on their first day or SOMETHING else is wrong and not getting fixed.

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