2 Messages
Hidden Wi-Fi Networks in Bridge Mode
Like other customers have complained about in the past on this help forum:
My XB8 is in bridge mode, but is still emitting 'hidden' Wi-Fi signals at maximum TX power. I have no access to disable the Wi-Fi radios in my device completely. I have read other posts of customers reaching out to Tier 3 support in order to get all of its Wi-Fi radios turned off, which I tried to do. However, getting in touch with some one who is Tier 3 and understands my problem has proven to be impossible.
Can anyone here help?
XfinityMartyR
Official Employee
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2K Messages
10 months ago
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EG
Expert
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110K Messages
10 months ago
@iLoveFastInternet @XfinityMartyR
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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EG
Expert
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110K Messages
10 months ago
@iLoveFastInternet
Those hidden network broadcasts are used for the WiFi interfacing with their home security systems. They can't be disabled by an end user. They might be able to be disabled by Comcast employees, but I'm not certain. What say you @XfinityMartyR ??? Or any Comcast employee that knows ???
(edited)
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EG
Expert
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110K Messages
10 months ago
@Paraniod
Hey there stranger ! Thanks for the Like ! Good to see you here !
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