Contributor
•
26 Messages
Netgear CM3000 upstream light is out
I have a 6 month old Netgear CM3000. Working fine. No issues. 2300+ Mbps down , 357 Mbps up. Looks like the upstream led is burnt out. Did a chat with Netgear. He basically told me the reason the light is out ,is due to my Upstream power level is not within the 38 - 48 dBmV. Thoughts?
Upstream Bonded Channels
Channel LockedStatus ChannelType ChannelID SymbolRate Frequency Power
1 Locked ATDMA 1 5120 Ksym/sec 16400000 Hz 37.3 dBmV
2 Locked ATDMA 2 5120 Ksym/sec 22800000 Hz 37.5 dBmV
3 Locked ATDMA 3 5120 Ksym/sec 29200000 Hz 37.8 dBmV
4 Locked ATDMA 4 5120 Ksym/sec 35600000 Hz 38.0 dBmV
5 Not Locked Unknown 0 0 0 0.0
6 Not Locked Unknown 0 0 0 0.0
7 Not Locked Unknown 0 0 0 0.0
8 Not Locked Unknown 0 0 0 0.0
EG
Expert
•
112.2K Messages
2 days ago
That's not correct. As long as an upstream channel is locked in, the light should be lit steadily. Your's are indeed locked in and the power levels at that snapshot in time were good / in spec. So it could be that the LED is burned out or the firmware / hardware driver for it is malfunctioning.
1
0
EG
Expert
•
112.2K Messages
2 days ago
FWIW, there can still be intermittent malfunctioning even when things are not completely burned out.
0
0