you need to be able to talk to a live person...Comcast is the worst company to deal with. You cannot get a live person and it is very frustrated!!! I have been trying for several hours. I have had problems with my comcast ALL MORNING!!! suppose to be fixed by now and it is not!!! keeps going in an out and i cannot talk to a live person no matter what number i call. For what i pay for this service it is sad that i cannot talk to a live person anymore!!!!!!!!!!
Hi there and welcome to Comcast @user_pe6rsv. I am sorry to hear that you have been having troubles with your services. Can you please provide us more details on what your are experiecing with your service?
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yes. cancel and change providers. You may have to cancel your payment method as it appears they will still try to charge you since they seem to have a problem following through on cancellations. they've been "working" on my for almost three weeks - and just sent me an email that my cancelled service is $30 more a month than I was paying. Talked to support a couple of times and was assured I was cancelled. Had 2 emails from them after that - that my new bill will be $95 and will be charged on 11/21 even though i cancelled 10/15
EG
Expert
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122.7K Messages
10 days ago
Please describe the nature of your issue in detail right here, but be sure to exclude any personal information.
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user_yhvwba
Visitor
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1 Message
6 hours ago
yes. cancel and change providers. You may have to cancel your payment method as it appears they will still try to charge you since they seem to have a problem following through on cancellations. they've been "working" on my for almost three weeks - and just sent me an email that my cancelled service is $30 more a month than I was paying. Talked to support a couple of times and was assured I was cancelled. Had 2 emails from them after that - that my new bill will be $95 and will be charged on 11/21 even though i cancelled 10/15
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