Help

I’ve tried finding where to send a direct message but I can’t figure it out

@XfinityEricB​ posted instructions for you in https://forums.xfinity.com/conversations/customer-service/absolute-disgrace-of-a-company/69a1bca3d1d1a97a9275cf6c?commentId=69a1beb5665354746137cf8c. They should work on any forums.xfinity.com page.