U

Saturday, November 30th, 2024 7:42 PM

Help!

Does my xfinity modem need batteries to work?

Expert

 • 

107.5K Messages

15 days ago

No. But if you are using an eMTA (cable modem with phone support), it has the option of installing a backup battery if you choose to do so. But it's not a requirement for operation.

Official Employee

 • 

1.3K Messages

13 days ago

Thank you for reaching out to us here @user_2t6hwp. You would not need a battery for your Xfinity modem. There are battery backups available for the device. 

forum icon

New to the Community?

Start Here