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Never got the service but have bill going into collections. Over an hour spent trying to explain to a live breathing intelligent person. Not getting anywhere
1 Message
Never got the service but have bill going into collections. Over an hour spent trying to explain to a live breathing intelligent person. Not getting anywhere
XfinityAlfonso
Official Employee
•
1.1K Messages
3 months ago
Good Evening user_iwyb4w We're so sorry to hear about these frustrations. We'd love to work with you 1-1 to help figure out this final billing so your services can be fully closed with us.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.
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