Official Employee
•
278 Messages
help
Hi @user_b7535c
Sorry to hear you are also having an issue connecting your Xbox up wirelessly. I can help. Do you see your network name come up as an option when you try to connect your Xbox via the Wi-Fi?
Also, were you able to go to https://comca.st/3judN1U to see if any of those steps resolved the issue?
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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.
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