Help - Your ISP's DHCP is not functioning properly
Here's my setup:
- SB6183 modem
- Asus TM-AC1900 router
My internet was working until an hour ago when I had to momentarily turn off/on the power to the power strip those two devices were connected to. Since then, the modem has had issue connecting to the internet. Specifically:
- Asus router log shows: "Your ISP's DHCP is not functioning properly"
- On the modem, 3 solid ON lights (Power, Incoming, Outgoing), and flashing WAN light
- Tried connecting directly to modem via ethernet cable, doesn't work
- I noticed that in my Xfinity app, the SB6183 shows up as offline, even though it's powered on
I've been on the chat assistant with 2 different agents for over an hour now and still not fixed. I even sent one of the agents the link to https://forums.xfinity.com/t5/Your-Home-Network/Your-ISP-s-DHCP-is-not-functioning-properly-ASUS-router/m-p/3331178 and they disregarded it without any reason. Help?