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Help With Signal Levels High Latency
Hi All,
I want to make sure my signal levels are in check because i been having some latency issues lately and had a tech guy come out and change some things but still has not fixed the problem.
I have been in a battle with comcast back and forth already had 2 no shows for techs to come here. The tech that came out said there is a problem with something where the lines are in the complex building and he needed "his maintance guy".
Currently using the XB7 modem and have gig service
| Downstream | Channel Bonding Value | |||||||||||||||||||||||||||||||||
| Index | 25 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 159 |  | 
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Lock Status | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | 
| Frequency | 603 MHz | 507 MHz | 513 MHz | 519 MHz | 525 MHz | 531 MHz | 537 MHz | 543 MHz | 549 MHz | 555 MHz | 561 MHz | 567 MHz | 573 MHz | 579 MHz | 585 MHz | 591 MHz | 597 MHz | 609 MHz | 615 MHz | 621 MHz | 627 MHz | 633 MHz | 639 MHz | 645 MHz | 651 MHz | 657 MHz | 663 MHz | 669 MHz | 675 MHz | 681 MHz | 687 MHz | 693 MHz | 702 MHz | 641600000 | 
| SNR | 41.3 dB | 41.5 dB | 41.4 dB | 41.4 dB | 41.3 dB | 41.4 dB | 41.3 dB | 41.2 dB | 41.3 dB | 41.4 dB | 41.5 dB | 41.2 dB | 41.2 dB | 41.2 dB | 41.4 dB | 41.1 dB | 41.0 dB | 41.1 dB | 41.1 dB | 41.0 dB | 41.1 dB | 40.8 dB | 40.8 dB | 40.9 dB | 40.7 dB | 40.7 dB | 40.6 dB | 40.6 dB | 40.2 dB | 40.5 dB | 40.5 dB | 40.5 dB | 40.9 dB | NA | 
| Power Level | 7.4 dBmV | 6.2 dBmV | 6.3 dBmV | 6.3 dBmV | 6.4 dBmV | 6.7 dBmV | 6.6 dBmV | 6.6 dBmV | 6.7 dBmV | 7.1 dBmV | 7.1 dBmV | 7.0 dBmV | 6.8 dBmV | 7.1 dBmV | 7.3 dBmV | 7.3 dBmV | 7.2 dBmV | 7.3 dBmV | 7.3 dBmV | 7.3 dBmV | 7.3 dBmV | 7.0 dBmV | 7.1 dBmV | 7.1 dBmV | 7.2 dBmV | 6.9 dBmV | 6.9 dBmV | 7.0 dBmV | 7.2 dBmV | 7.2 dBmV | 7.2 dBmV | 7.0 dBmV | 8.4 dBmV | NA | 
| Modulation | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | OFDM | OFDM | 
| Upstream | Channel Bonding Value | ||||
| Index | 1 | 2 | 3 | 4 | |
|---|---|---|---|---|---|
| Lock Status | Locked | Locked | Locked | Locked | |
| Frequency | 36 MHz | 30 MHz | 23 MHz | 17 MHz | |
| Symbol Rate | 5120 | 5120 | 5120 | 5120 | |
| Power Level | 44.3 dBmV | 44.5 dBmV | 43.8 dBmV | 43.3 dBmV | |
| Modulation | QAM | QAM | QAM | QAM | |
| Channel Type | ATDMA | ATDMA | ATDMA | ATDMA | |
Please help thanks


 
  
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