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GilResidence
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Sat, Jan 30, 2021 6:00 AM

Help! Upload Speed

Hi everyone, has anyone elses upload speed been aweful? I have decent download but my upload tanked just a few days ago and hasnt gone back up since! I have tried a number of trouble shooting options and am convinced this is out of my hands and perhaps not an isolated incident.

 

DOWNLOAD: 200MBS 

UPLOAD: 0.24  - THAT IS AWEFUL! 

 

Just wanted to see if anyone else was experienceing this issue and if you guys had any additional tips for me before calling somebody out here. I currently live in Hollywood, Florida. Thanks for any help!

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2 m ago

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EG

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86K Messages

2 m ago

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

Is this with a WiFi connection ?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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EG

Expert

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86K Messages

2 m ago

Concern split out into its own new topic here on this board. Click on the above link to follow it.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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