Visitor

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7 Messages

Saturday, June 13th, 2026 6:06 PM

Help to upgrade to Internet Plan

Hello. I want to upgrade to the $55 five year guarantee no contract 300 Mbps  plan, but seem to be having issues doing so. Can an Xfinity employee assist me with this? Thanks

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Selected Oldest First

Official Employee

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3K Messages

2 hours ago

Since we have already engaged with you in a direct message, we will respond to you there.

Expert

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118.4K Messages

1 hour ago

@user_4754f1 @XfinityBenjaminM 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478    

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