help setting up my router and modem

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@nojan777 wrote:

I have been trying to reach out to comcast for a week to set up my new modem and router. I was not able to do this online and need someone to call. I tried chat and phone and waite for hours upon hours and still no one was avalible to help.

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Unfortunately, I keep hearing that the company is slammed with contacts right now and the response times are terrible. You might try reaching out to them on Twitter. Otherwise, I think you just have to wait in the phone queue. An employee can help you here, but the response times are delayed here too. 

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@nojan777 wrote:

I have been trying to reach out to comcast for a week to set up my new modem and router. I was not able to do this online and need someone to call. I tried chat and phone and waite for hours upon hours and still no one was avalible to help.

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Give this automated device activation line a shot: 1-855-652-3446. Even if the automation fails, you then get connected to an advanced repair representative rather than a tier 1 phone rep. Good luck !!!