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Visitor

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2 Messages

Friday, June 6th, 2025 6:49 PM

Help setting up multiple accounts

I'm trying to set up each room in my home, that I rent to separate tenants, with their own Internet account. 

Expert

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110.8K Messages

1 day ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.7K Messages

1 day ago

Hi there! Thank you for taking the time to reach out about setting up new accounts. Do you currently have a Business or Bulk account? 

Visitor

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2 Messages

I have a standard individual account 

Official Employee

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1.7K Messages

In order to set up individual units for each person to activate service with, this first has to be done with your local city government and the United States Postal Service. Once this has been established, the address is then updated in our systems. Having service in each room will likely require lines be run, if outlets aren't in ther already. 

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