Help please

Question

So i upgrade my service and bought new modem and when i connect my ps4 vi Ethernet it won't work and the Wi-Fi works fine

CCAndrew · Answer

Is it a Comcast modem or your personal modem? If it’s yours, try a new Ethernet cord or different modem. If it’s Comcast’s try a new Ethernet cord or swap it out. If it still doesn’t work, the PS4 is the only thing left to check

Your Home Network

Hadi_hn

Help please

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CCAndrew

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