Visitor
•
4 Messages
HELP! MY IP ADDRESS SAYS IM IN GERMANY!!!
On google, it says my xfinity ip address is in germany so im getting german ads, german results, its driving me nuts!!!!!!!!!!!!!!!!!!!! I havent done anything . IM IN THE USA!!
Visitor
•
4 Messages
On google, it says my xfinity ip address is in germany so im getting german ads, german results, its driving me nuts!!!!!!!!!!!!!!!!!!!! I havent done anything . IM IN THE USA!!
EG
Expert
•
114.7K Messages
23 days ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section for assistance.
0
0
XfinityQuemekia
Official Employee
•
742 Messages
22 days ago
Hi there @user__89, I can certainly understand how frustrating it would be to have your internet traffic showing up in Germany when you are here in the USA. That would drive me nuts too!
One common workaround is to unplug your modem for at least 30 seconds to a minute and then plug it back in. This might force our system to assign you a new IP address, which hopefully will have the correct location data.
2
0
BruceW
Gold Problem Solver
•
26.9K Messages
22 days ago
It's not likely unless the modem is unplugged for several hours, or perhaps several days. Comcast/Xfinity's residential IP addresses are "sticky dynamic": https://www.google.com/search?q=sticky+dynamic+ip+address
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
(edited)
2
user__89
Visitor
•
4 Messages
20 days ago
Well what do i do then ?
0
0