joshtownsend's profile

Regular Visitor

 • 

3 Messages

Fri, Sep 11, 2020 5:00 AM

Help from anybody that actually knows what they are doing?

I need help because apparently everyone in the past 3.5 years can’t seem to get it right. I have had issues since i built this house. I have had over 20 techs out in the last 6-8 months.. everyone is going to solve this issue.. Everyone leaves defeated and moves on to the next, easier ticket.  i spend at least 1-2 hrs a week on tech support.. Have over $300 of credit this year alone.. i don’t want any more money..i don’t wont any more techs, i just want something to work that i pay for.  I am 100% it’s a plant issue.. Yet nobody cares about it because last time it only effected 206 people.. Most of which don’t know it’s a issue or what to do about it..  No splitters, brand new RG11 cable, weather tight ends have been cut and placed on more time then I care to think about, 4 new cable mondens in 8 months, 2 new switches, a new AP wifi system. im tired of throwing money at it becuase i got people that cant think logically and blame the first thing they see.   Another "supervisor" i supposed to call/come out soon.. But that’s a weekly occurrence.. it never helps.  here is the lasest logs.

 

Fri Sep 11 05:34:24 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 05:34:24 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 05:29:11 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 05:29:11 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 04:36:05 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 04:36:05 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 04:29:50 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 04:29:50 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 04:06:11 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 04:06:11 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 03:13:56 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 03:13:56 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 03:06:46 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 02:28:48 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 00:58:11 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 00:58:11 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 00:20:30 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Fri Sep 11 00:20:30 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 23:59:14 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 23:59:14 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 23:56:51 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 23:56:51 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 22:53:15 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 22:53:15 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 22:37:38 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 22:37:37 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 22:25:00 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 22:25:00 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 20:14:00 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 20:14:00 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 19:38:18 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 19:38:18 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 18:51:15 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 18:51:15 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 18:40:36 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 18:40:36 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 18:26:27 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 18:26:27 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 16:49:23 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 16:49:23 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 15:47:46 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 15:06:36 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 14:41:10 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 14:41:10 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 13:59:27 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 13:59:27 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 13:46:38 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 13:46:38 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 13:35:37 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 13:35:37 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 12:33:41 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 12:33:41 2020Warning (5)MDD message timeout;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 12:09:37 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Time Not EstablishedNotice (6)Honoring MDD; IP provisioning mode = IPv6
Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not EstablishedNotice (6)WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A) - Reason:INIT
Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu Sep 10 11:57:16 2020Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 11:57:15 2020Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 11:56:51 2020Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 11:56:51 2020Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 11:56:37 2020Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 11:56:37 2020Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 11:56:18 2020Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 11:56:18 2020Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 11:53:44 2020Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 11:50:44 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 11:26:25 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 10:21:41 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 09:55:50 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 08:19:31 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 08:13:43 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 06:57:34 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 06:03:32 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 05:12:05 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 05:07:41 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 05:05:56 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 01:28:03 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 10 01:09:03 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 23:54:00 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 23:22:02 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 23:05:44 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 22:08:15 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 20:49:41 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 20:00:05 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 19:37:18 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 19:05:25 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 19:01:59 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 15:24:12 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 15:05:28 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 14:50:02 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 14:28:35 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 13:42:31 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 13:21:20 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 12:46:55 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 12:23:44 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 10:48:10 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 10:41:58 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 10:10:19 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 09 09:27:13 2020Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=5c:e3:0e:f9:4c:99;CMTS-MAC=00:01:5c:a3:1a:4e;CM-QOS=1.1;CM-VER=3.0;
 
 

Responses

Regular Visitor

 • 

3 Messages

7 m ago

Good to see that comcast is consist with the failed tech suppport on here as well.. Id hate to get all the service I actually pay for... Its a shame that I have to pay for the  service.. install my own cable, trouble my own issues and give the the answer.. and still not get thigns right..

 

BTW, the answer is the plant/node has a failling peice of equiment..

New to the Community?

Start Here