Visitor
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1 Message
Having to use ipconfig /flushdns
I often get ERR_NAME_NOT_RESOLVED. Sometime Reload works. When Reload doesn't work, I issue the ipconfig command to address the problem. How do I fix this issue permanently?
I am having problems making this post. I keep getting the error prod-xb.sprinklr.com’s server IP address could not be found. I get this error even after I do the ipconfig /flushdns.
XfinityAnthonyT
Official Employee
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1K Messages
2 years ago
Hey there! There are five reasons that you may receive that error, they are:
Cached data
Network settings
Enabled DNSSEC
Firewall or antivirus software misconfiguration
Browser settings
The first suggestion is exactly as you are doing, flushing your DNS. Since that isn't working for you then I would next suggest checking your browser settings.
As an added step I would also clear out your browser cookies. Let me know if that resolved your issue!
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BruceW
Gold Problem Solver
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26.1K Messages
2 years ago
Note that "prod-xb.sprinklr.com" does not appear to be a valid hostname. Any chance this is a typo?
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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