Hacking / stalking all devices thru gateway

I was trying to respond to the customers who were speaking on this issue already. Anyway if someone were to switch service providers I wonder if that would make “them” go away. Because the stalking is very real & on a level clearly no one fully understands. Like the lady was saying it’s hard to tell anyone because you sound crazy literally out of your mind. But people are always one step ahead changing all passwords or factory resetting phones & routers or buying new doesn’t matter.  Also blocking different thing online so we can’t get help.  Blocking basic features off phones & laptops is pathetic, I just bought a new s23 Galaxy it’s useless if I can’t control what I do or see or who sees me for that matter. Seriously that lady had her stuff together all that detailed info & nobody fixed it that’s ridiculous. Between the big names Apple Samsung Google Xfinity Verizon whoever needs to get it together & protect their customers. It’s reckless & putting people in danger for us to be so easily exploited.  If muh rather have someone drain my bank accounts. This is the worst hacking by far it’s zero privacy period, day in & day out.