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Wednesday, January 8th, 2025 6:06 AM

Green flashing light

My modem has been flashing green for hours. Help 

Expert

 • 

109.9K Messages

3 months ago

First. Check here for official info on any possible general local outages;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use the Xfinity App: https://www.xfinity.com/apps 

(edited)

2 Messages

@EG​ I have and there’s no outages 

Official Employee

 • 

915 Messages

3 months ago

@user_8du1c3 Flashing green typically means there is no internet connection for most modems and if you're not experiencing a service interruption there could be a few things going on with the equipment or service codes. Have you recently made any changes to your equipment like replacing it with a new modem or moving it to a different coax outlet in the home? 

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