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4 Messages

Saturday, December 20th, 2025 5:20 PM

Gigabit x2 plan upload speed - stuck at 80Mbps

Hi there,

About a year ago, I was upgraded to the Gigabit x2 Plan . Since then, I have consistently seen download speeds >1800Mbps, which is good. But my upload speeds are stuck at <80Mbps, which is not as good. These speeds are over ethernet directly into gateway.

Currently using the XB7 gateway, model TG4482A, in router mode. 

Any ideas on steps to increase the upload speeds to the "up to 300 Mbps" in my x2 plan? Thanks in advance.

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Official Employee

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2.8K Messages

2 days ago

 

user_31965b The XB8 is more in line to handle the 2 Gig plans. Have you tried to upgrade since you moved to this plan?

 

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