I've had gigabit for close to 2 years. Love it. I've had problems only twice. BOTH, apparently for the same reasons?
About a year ago, we had a lightning storm; it knocked my gigabit halfway down. A Tech 3, on the phone, was able to fix the issue; I seem to remember an http issue? After that, service was great again until a little over a month go--we've had Several Lightning/electrical storms. This time, 2 pieces of equipment attached to the (comcast) gigabit modem/router; an android box, and a nielsen's tv ratings box. I have since replaced both.
However, I have had two tech visits; they replaced the line coming into my apartment; but, not the last 12 feet to the router/modem. And, they replaced the router/modem. That didn't help. nd, they came back out, replaced the router/modem again, and left. Again, it did not help.
I went on my laptop, and seemed to have an http block when trying to post on this forum. I am using a friends laptop for 24 hours, hardwired to my system, and I am able to post here. Not sure why my laptop has an http error block, on three different browsers-ff-chr-me.
Also, on this current router/modem, in the last few days, the bottom two ports on back were giving me 'not connected' messages on all devices--hardwired.
Tech is coming tomorrow - wednesday/2nd, to probably give me another router/modem...if he replaces the lst 12 feet of coax, and the issue still exists, when it did not eist before, what next?
I've already had a tech supervisor tell me that the android box was bleeding the signal...LMAO. Even that supervisors supervisor, thought that was incredible/unbelievable/especially considering I've had the android box attached to my system with zero complaints for as long as I've had the gigabit internet.