Gigabit has not been Gigabit recently
So we upgraded to Gigabit about 3 months ago and everything has been great with pretty much full speed all the time with the SB8200. A few weeks ago(I understand the timing is probably correlated with COVID), we started experiencing severe ping/latency issues that could only be resolved by a hard reset and then there would be a few hours of decent connectivity. This did get better but now I notice that I have not gotten faster than 300Mbps in the past two or three weeks. I've made a few calls and online chats about this issue and so far have not gotten far. Online chat did say they would send a "truck roll" around but that was a week ago and I've yet to see any difference. When I check the modem status page I see a large number of uncorrectable code words and considering nothing about my topology has changed this leads me to believe it's either a Comcast signal issue or perhaps an overcapacity issue. Is there any hope of being credited on my bill for this? Seems a bit ridiculous to pay for GIgabit speed and only get 1/3 to 1/10 of that in practice.