berofsky's profile

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Friday, June 12th, 2020 8:00 PM

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Getting speeds through ethernet but not through Wi-Fi

I have an XB7 and just upgraded to the 600/20 plan from 200/10. I'm getting 20 upload everywhere in the house with no problems but I'm only getting 600 when I'm on ethernet or very close to my router. Otherwise it's at about 200. My house isn't huge and I'd be very surprised if this brand new router couldn't carry a strong signal even one or two rooms away. I've tried rebooting the gateway and the modem, but I'm still having no luck.

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Expert

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111.6K Messages

5 years ago

Some tips for improving WiFi performance;


http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal

 

http://forums.xfinity.com/t5/Your-Home-Network/Improve-Your-Wireless-Gateway-Home-Network/td-p/2627659


https://www.xfinity.com/support/articles/improve-your-wireless-home-network


There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods, powerline ethernet adapters, MoCA adapters. Good luck !

Contributor

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29 Messages

5 years ago

What kind of devices are you trying to get 600? Make sure to have separate 2.4ghz and 5GHz so the devices you want to go fast connect to the 5ghz. If your device is old it might not support faster speeds then 250 which in that case you need to upgrade your devices. Need everything upgraded in order to get better speeds. Gotta spend the money.
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