Visitor
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1 Message
Getting disconnected from Modern Warfare II (2022) servers every time my xfinity landline is answered
I am getting disconnected from Modern Warfare II (through Steam) servers every time my xfinity landline rings and is answered. No other internet applications are losing connections to their respective servers, only this game that I've encountered. I suspect this is an xfinity issue rather than an issue on Call of Duty’s end because this issue did not happen prior to adding xfinity landlines to my plan. I have an xFi Gateway which both the computer encountering the issue and the landline is plugged directly into. Has anyone else encountered the same or a similar issue?
XfinityChelseaB
Official Employee
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1.7K Messages
2 years ago
Hello @SteveB_2023! Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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EG
Expert
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110.3K Messages
2 years ago
@SteveB_2023 @XfinityChelseaB
Please circle back here and post any possible solutions for the issue here in the open forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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